| CANCELLATION CHAPTER -1-OUR COVER 1. Purpose of cancellation coverWhen
you cancel your trip, you are charged by the tour operator all or part
of the price of the cancelled services, that is cancellation fees. These
expenses gradually increase as you get closer to departure date and are
calculated in accordance with a schedule specified in the brochure’s general
terms of business. 2. Events entitling to covere We grant you cover when you must cancel your trip for the following reasons : 2.1 Serious illness, serious accidental bodily injury (including relapses or sudden aggravations) or death of : a) yourself, your spouse by law or your de facto spouse, your first ascendants or first descendants. b) your brothers, sisters, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law and stepdaughters, fathers-in-law and stepfathers, mothers-in-law and stepmothers, c) Your professional premises if you are a company manager or a professional. d) The person appointed by you under this Agreement to travel with, and take care of, your under age children; You must demonstrate the real nature of the situation entitling you to our services. Thus, relying on the opinion of our doctors, we reserve our right to reject your request, should the information received fail to demonstrate material facts. 2.2 Complications in connection with pregnancy 2.3 Serious
physical damage caused by theft, fire, flood or a climatic event, making
your 2.4 Serious damage caused to your vehicle 48 hours or less before your departure, in so far as you can no longer use the said vehicle to reach your place of stay. 2.5 Your redundancy or the redundancy of your spouse, provided the dismissal procedure was not already initiated as of day of subscription of this Contract. 2.6 Your hiring as waged employee or paid intern which takes effect before or during the dates planned for your trip, whereas you were a registered unemployed person, provided the said hiring is not a contract extension or renewal or an assignment for a temporary employment agency. 2.7
Any change by your employer in your holiday dates. This
cover is only granted to waged employees. It is not granted to professionals,
company executives or managers or legal representatives. The said holidays
must be a vested benefit and must have been approved in prior by the employer. 2.8
Your non disciplinary job transfer
decided by your employer, forcing you to move during the term of your
insured trip or 8 days before, provided you were unaware of the transfer
when you took out this Contract. 2.9
Notification of child adoption appointment falling on the dates (in
other words during 2.10
Cancellation for a valid reason under
this Contract of one or several persons who CHAPTER 2 : Cover amount2.1. In no case whatsoever can compensation paid under this Contract exceed the amount of expenses charged by the tour operator under the contractual schedule(s) specified in the special terms 2.2.
We reimburse you the cancellation fee amount charged by the
tour operator under the schedule specified in his general terms of business.
However, our reimbursement is limited to the amount of expenses
which would have been charged to you under the said schedule if you had
informed the tour operator within 48 hours from the event entitling you
to our cover. 2.3. A deductible of 38€ per handling fee is always deducted from the indemnity owed to you. CHAPTER -3- : Cover application terms3.1. The cover must be taken out and registered with Travelhorizon on day of reservation of stay for which coverage is requested or at the latest before application of the cancellation fee schedule specified in the tour operator’s terms of sale.3.2. The cover takes effect on the 1st application day of the cancellation fee schedule, or on the day this Contract is taken out if the said subscription is made subsequently, and expires on the exact time the first insured service takes effect. 3.3. There can be no combined application of the cancellation cover with other covers. CHAPTER -4- What you must do in case of loss Inform your tour operator of your withdrawal by using the quickest means (fax, email to service_client@travelhorizon.com,wire, statement to the agent) as soon as the event covered by this Contract and preventing you from travelling arises, or within 48 hours at the latest. Warning
: by calling us at 0033(0) 4 42 972370 from monday to friday from 9.30 am to 08.30 pm saturday from 9.30 am to 6.30 pm or by mail to: SERVICE CLIENT Travelhorizon Group Wildenborch
2
You
will be given all required information on how to report your loss. CHAPTER -5- Cover exclusions In addition to the exclusions common to all covers (see Chapter 3 of Administrative Provisions), the following events are also excluded : 5.1 illnesss or accidents covered by an initial medical diagnosis, a treatment, relapse, worsening or admission in hospital between date of reservation of your trip and date of subscription of this Contract, 5.2. pregnancy, save straightforward and unforeseeable complications, termination of pregnancy, delivery, in vitro fertilization and its consequences, 5.3. failure to comply with the vaccination schedule, 5.4. any medical event the diagnosis, symptoms or cause of which are mental, psychological or psychiatric, and which did not lead to over 5 day admission in hospital after subscription of this Contract. 5.5. epidemic, pollution, natural disasters covered by Law No 82.600 dated 13 July 1982 and their consequences, 5.6 accidents caused by practice, at every level, of mechanical (car, motorbike, all motorvehicles, etc) and aerial sport
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